About PathPilot
At PathPilot, we believe every customer interaction is an opportunity — not just to solve a problem, but to strengthen trust and deliver lasting value. We envision a future where AI empowers CX teams to deliver faster, smarter, and more human support at scale.
Our Team
Victor Laguna
CEO
Victor was an engineer and engineering manager at Facebook, where he founded and scaled the video product from zero to over 1.5 billion monthly users. Founder passionate about bridging customer experience and AI innovation.
David Altman
Head of AI
David was a research engineer at Facebook Reality Labs. He brings deep expertise in machine learning, LLMs, and user behavior modeling. He leads PathPilot’s AI research and development, ensuring our platform continuously evolves to meet the real-world needs of CX teams.
Join Us
We’re building a world-leading UX observation platform and need talented people to join us. If you’re excited about turning data into stories that help businesses grow, check out our jobs board for open roles.